The title of this post was my lament about a month ago. It is a long-held sentiment that finally found words in the middle of one night at the junction of Frustration and Distress. Frustration is a familiar, oft-traveled road for a lot of people. Distress is an avenue that can usually be avoided (and should be!) with a little effort and perseverance. It is like one of those creepy, dark alleys in scary movies. Once I knocked out the title, I decided to calm down to let rants mature into thoughts before proceeding.
In the context of being a medical patient, Frustration is: knowing how you feel but not being certain that descriptions are adequate or interpreted as intended, hitting a deaf wall (no echoes or reflections) when describing an important symptom that is either summarily dismissed or ignored, recognizing tunnel-vision – that dead-end when symptoms don’t fit the specialty. You usually don’t run across Distress until you’ve traveled down a few other roads first. Frustration usually leads to Persistence, Second (or Third) Opinion, or Acquiescence way. If those roads are traveled, but lead nowhere, the next stop is usually Distress. Distress is not pretty. Inside or out, it leads to tossing, turning, thrashing, bashing, and…fear. Fear usually does get attention, even though its origins haven’t been recognized (see: Frustration). Of course, there are meds for fear that also dim Distress but not its roots.
What can we do to avoid that collision course? Keep asking, seek the WHY. “I don’t know.” is an acceptable response. You can map a new course and move on from there. “No, that’s not important.” is unacceptable. It diminishes the question and the questioner. Saying a question, concern, or fear is not important is the same as saying the person is not important. Remember: People seek treatment, not just their bodies.
In the time between title and comments, I published a few tweets that relate to this post:
Attitude Matters: Do you want to take a pill to make you feel better about the way things are or do you want to make things better?
Q: How many clients fail to comply with therapy or exercise prescriptions on their own?
A: How many therapists/trainers bother to teach clients the WHY of their prescriptions?
‘nuf said.